The library is a rich academic resource for students, staff and alumni of UOWD.
The Library is open from 7.30am to 9.30pm (Sunday – Thursday) and 10am to 5pm (Saturday). In addition to which, electronic information can be accessed via the Library website 24 hours a day through a UOW email account (SOLS).
Alongside a comprehensive range of print and electronic information, the library hosts 103 individual study carrels, group study rooms, new laptop and desktop computers and an enclosed computer lab with 25 terminals, photocopying and colour printing facilities. There is a dedicated space for research students and a specialist research librarian is in post.
Spread over 950 square metres in Block 14 of Dubai Knowledge Village, the Library is operated by professional staff who can help you access information from a comprehensive catalogue of resources, including:
- Online Library catalogue
- 38,000+ items including books, journals, newspapers, kits, cassettes, videos and DVDs
- 3,053,918 online accessible documents (including ebooks, academic articles, reports, conference materials, dissertations/thesis, etc.)
- 589 Online Databases
- 95,310 electronic journal titles
- 892 promary e-references (dictionaries, encyclopedia, and reference handbooks)
You can search the library catalogue at any time and a wealth of electronic and research resources are available. You can also gain full access to 30,000+ hard books, audios and videos from UOWD Library physical collection; and online resources available through the University of Wollongong, Australia databases
- Users may borrow up to seven items from the main collection and up to three Closed Reserve System (CRS) items. Fines are applied to overdue items and lost or damaged books must be paid for.
- Items can be renewed twice in addition to the initial loan if they are not already overdue or reserved for another user and a hold can be placed on some library items online.
Group study rooms
- Facilities are available for groups of two to eight people to work in quiet study rooms.
- Rooms can be booked online or a maximum two hours per study group and can be booked up to two days in advance.
Computers and printing
- Library computers provide access to the Internet, the Library catalogue and databases only.
- Black and white printing costs AED 1 for 20 sheets, coloured printing cost 2 AED per page; printing papers are provided by the library.
- Laptops can be loaned for a period of up to three hours; fines apply for late return.
- Laptops are only available for use within the library.
PHD/DBA Students Laptop usage
- Students can borrow laptops for a period of up to 3 months, or one semester.
- Renewal for the next semester must be done in person (no telephone renewal permitted). Students must bring the laptop physically to the library in order for the renewal to be approved.
- Laptops cannot be reserved in advance and are offered on a first come, first served, basis.
- Only one laptop can be borrowed at the one time.
- Students are liable for fines in the case of late return: 100 dirhams per day and a flat rate of 500 dirhams will be charged for overdue laptops.
- Library Services are not responsible for any loss of data stored/saved on laptops.
- Students cannot install any software, and any damage to the laptop is borne by the student and may results in a maximum fine of AED 6,000 towards the cost of replacement of the laptop.
Scanning, printing and copying
- Scanning to disk is free. Colour printouts cost AED 2 per page and students have to log in to the multimedia computer using their Student ID and password provided by the IT department.
- There is a coin-operated copier in the library costing 50 fils per page.
Learning more about using the library
- Workshops teaching users how to access our databases and catalogues are held throughout each semester. The workshops also deal with search techniques and management of SOLS passwords.
- One-to-one sessions are offered to provide users with free individual, in-depth assistance.
- User guides and information handouts are freely available throughout the library.
- Library staff are happy to answer questions and assist you with your information needs.
Library Services Charter
Client and stakeholder satisfaction is very important to us and Our Client Service Charter reflects our commitment to delivering high quality service to all our users. It formalises our collaborative approach to improving and maintaining service excellence.
We will endeavour to:
- answer your questions promptly
- respond to emails within one working day
- avoid queues and not keep you waiting for more than four minutes
- return items to the main shelves within ten working hours
- have new items ready for borrowing within four working days
- have new serial issues on the shelf within two working days
- respond to urgent requests within one working day of receipt
- ensure 95% of workstations are operational at all times
- ensure that 100% of required and recommended text in subject outlines are available unless out of print.
As part of our ongoing commitment to provide the best possible service to all of our users, we add new titles to our book and audio-visual collections on a monthly basis. Updates are detailed in our New Books Lists.
Contact and feedback
For further information or assistance, please contact the library:
Telephone: +971 4 278 1766