UOWD’s Dr Payyazhi Jayashree was recently invited to participate as a panelist at Futurescapes™ 2013 - Mahindra Satyam and Tech Mahindra’s joint event on customer experience for the future. Mahindra Satyam and Tech Mahindra are part of the US $15.9 billion Mahindra Group, a global industrial federation of companies and one of the top 10 business houses headquartered in India, with operations in 79 countries.
The overall theme of Futurescapes™ 2013 was ‘Driving innovation in the Digital Ecosystem’ and CXOs from the Middle East region were in attendance at the event. The panel discussion entitled the ‘Industry Leaders Session’ focused on ‘How can Digital Innovation accelerate our transformational Journey?”
Alongside Dr Jaya, who represented UOWD at the event, the panel included Arun Tewary, Vice President, IT Chief Information Officer, Emirates Flight Catering, Dubai; Rajeev Lalwani, Partner IT Advisory, KPMG, Middle East and Yahya Ibrahim Bin AbdulRahman, Executive Director, Information Technology & Communication, Saudi Electricity Company. The discussion was facilitated by Andy Baul-Lewis , Director, Information and Communication Technologies, Middle-East & North Africa, Frost & Sullivan and focused on the theme: “How effectively can we manage & channelize the big data effectively? Do we have a realistic picture of where organisations are with the cloud & other technologies today?”
Dr Jaya, whose areas of specialisation include Change Management and Performance Management, spoke on the significance of building a strong implementation climate and how to achieve the same to positively impact business outcomes.