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Safeguarding the health and safety of our community

Monday, 23 March, 2020

UOWD Campus

UOWD Announcement: We Are Staying Connected Remotely

The Ministry of Interior and the National Emergency for Crisis and Disasters Management Authority is urging the public to work from home where at all possible to prevent the spread of the COVID-19 virus in the region.

In light of this guidance, both Academic and Administrative Staff of UOWD will working from home. We will ensure that the current distance learning solution is supported by out technology platforms. Our Library will remain open for borrowing books but study in the library will not be permitted. We encourage our students use the vast e-learning resources that are offered by our library during this time.  We will be making the following changes to our academic calendar:

  • 22 March – 2 April: UOWD will resume teaching using distance learning for two weeks. 
  • 5 April: UOWD will resume normal operations and regular teaching for the rest of the Spring semester unless otherwise stated by the UAE Government

During the next 2 weeks, it is essential that students maintain regular access to Moodle, as this will be the primary mode of communication.

UOWD is committed to providing you with the necessary assistance in the current situation. Our Recruitment & Admissions team is ready to assist prospective students and their parents with the necessary career path and program guidance via several online platforms. Visit the link to book a Virtual One-to-One Consultation with our Admissions team based on your convenience. Book your consultation

The health, wellbeing and safety of our students, staff and their families are a priority for us at UOWD. Like everyone else, we are continuing to monitor the situation and take the necessary actions as per the UAE Government’s guidelines.

We encourage all our friends, family, staff, students and other stakeholders to take care of their wellbeing and to stay safe.

Please keep an eye on our website and social media channels for further updates.

Coronavirus FAQs

It is the UAE Government’s main goal to protect the country, its citizens and all those that make the UAE their home. The UAE has taken advanced measures early to limit the spread of the virus, and their precautionary measures continue to increase.

The health, wellbeing and safety of our students, staff and their families are a priority for us at the University of Wollongong in Dubai (UOWD). The University is continuously monitoring the situation, and is committed to following all the guidelines provided by the UAE Governments in its response to the coronavirus outbreak

What is coronavirus?

The current outbreak of virus COVID-19, also referred to as the novel coronavirus, is a new strain of flu, first detected in human patients in Wuhan, in China's Central Province on 29 December 2019.

The most common symptoms of COVID-19 are:

  • Fever
  • Shortness of breath
  • Cough
  • Headache
  • Sore throat
  • Some patients may have aches and pains, nasal congestion, runny nose, sore throat or diarrhoea. These symptoms are usually mild and begin gradually.

Note: Not everyone with a cold or upper respiratory symptom needs to get tested for COVID-19. Only a person with a symptoms and travel history can do the test. Additionally, most people (about 80%) recover from the disease without needing special treatment.

If you are experiencing any of these symptoms, consult your doctor/General Practitioner (GP). Call ahead to make an appointment and discuss your symptoms over the phone. For more urgent medical attention visit your nearest public hospital emergency department. In an emergency, dial 998.

For more information, visit the UAE Ministry of Health & Preventions website

How does COVID-19 spread?
  • Novel Coronavirus is an airbourne transmitted virus.
  • Novel Coronavirus strains are spread from person to person through contaminated droplets from a person who is sick with the illness (through coughing or sneezing) or contaminated hands.
  • The virus can spread through touching an infected surface.
  • People can also catch COVID-19 if they breathe in droplets from a person with COVID-19 who coughs out or exhales droplets. This is why it is important to stay more than 1 meter (3 feet) away from a person who is sick.
The World Health Organisation has announced a Public Health Emergency of International Concern (PHEIC) as a result of the virus-what does that mean?

At its core, a PHEIC is about prompting countries to work together to contain a threat. In this case, the WHO advises countries not to unnecessarily restrict travel and trade to China; to support nations with weaker health systems; accelerate the development of vaccines and treatments; stop the spread of rumours and misinformation; work to treat those who are already sick while limiting spread; share knowledge with the WHO and other countries; and work together "in a spirit of solidarity and cooperation."

More information is available here.

National governments may consider WHO advice, but they must determine the measures appropriate for their own citizens and jurisdictions independently.

It is also worth noting that the UAE Government has issued warnings about strict guidelines about spreading incorrect information on social media platforms during this critical time.

Are there any confirmed cases of coronavirus at UOWD?

There are no cases of COVID-19 at the University of Wollongong in Dubai.

The University places the highest priority on the safety of students, staff and the communities in which we operate and is taking action to minimise its exposure to the virus. Measures include:

  • Suspension of all non-essential business travel
  • Availability of sanitizers throughout the campus and UOWD Residences
  • Cancellation of all events on/off campus to prevent the spread of the virus
  • Daily sanitization of workstations
  • The establishment of appropriate isolation facilities and procedures in UOWD Student Accommodation.

Relevant advice and information is being provided to all new and returning students as well as to staff, especially those who have been travelling for personal reasons.

UOWD is following all the UAE Government’s guidelines in its response to the coronavirus outbreak.

How exposed is UOWD to the risk of coronavirus?

Although there are no COVID-19 cases at our UOWD campus, we remind all students, staff and visitors to UOWD to exercise good hygiene habits and follow healthcare advice to help prevent the spread of coronavirus.

The University has well-established and practiced public health procedures and is following all the UAE Government’s guidelines to manage any risk.

In addition to the measures mentioned before, the Spring break will be brought forward commencing 8 March until 22 March 2020.

As from 22 March, UOWD along with all the other educational institutions in the UAE, will switch to a distance-learning platform, ensuring students can progress in their studies, whilst also protecting the health and wellbeing of students and staff. Distance learning will continue until normal classes resume on 5 April, unless otherwise stated.

During this period in which the campus is closed to students the campus will undergo deep cleaning.

Information about the distance learning will be shared with the students through communication channels such as Moodle.

What is UOWD doing to manage any risks in student accommodation?

UOWD has long–established public health procedures in place that have been refined from experience during previous influenza outbreaks, such as SARS in 2003.

We remain committed to doing everything we can to support students, staff and community members during this time.

Incoming student residents will be provided with information and advice to reduce the risk.

Students living off campus in independent accommodation arrangements will be provided with advice and how to access local health services.

If you are experiencing any symptoms, inform your Residence Supervisor immediately. They will put the necessary emergency procedures in place. In an emergency, dial 998.

For more information, please call the Registrar’s Office on +971 4 278 1731 (office hours) or via email registrar@uowdubai.ac.ae

What do I do if I develop symptoms while in Dubai / UAE?

If you are exhibiting symptoms of coronavirus you should seek medical attention immediately. Do not attend university and avoid public spaces.

Common signs of infection include respiratory symptoms, fever, cough, shortness of breath and breathing difficulties. You can read more about symptoms and health related information here.

In the first instance, consult your doctor/General Practitioner (GP). Call ahead to make an appointment and discuss your symptoms over the phone. For more urgent medical attention visit your nearest public hospital emergency department. In an emergency, dial 998.

Please refer to your medical insurance plan for a list of clinics and hospitals.

Anyone travelling to the UAE from overseas must follow the UAE’s Government requirements and self-isolate for a period of 14 days from arrival. For information on who should self-isolate on how to self-isolate, please visit this link.

For more information, please call the Registrar’s Office on +971 4 278 1731 (office hours) or via email registrar@uowdubai.ac.ae

What can I do to protect myself?

The best way to protect yourself from coronavirus is via the normal personal hygiene measures such as regular hand washing, use of hand sanitisers, immediate disposal of used tissues, covering any coughs or sneezes and safe food practices.

For more information about preventing the spread of the coronavirus:

If you suspect that you may have the symptoms of a virus, consult your doctor/General Practitioner (GP). Call ahead to make an appointment and discuss your symptoms over the phone. For more urgent medical attention visit your nearest public hospital emergency department. In an emergency, dial 998.

Please refer to your medical insurance plan for a list of clinics and hospitals.

I'm travelling to the UAE from abroad. Where can I get advice?

UOWD is following all the guidelines provided by the UAE Governments in its response to the coronavirus outbreak.

Latest updates (as of 18 March 2020):

Cancellations and suspension of all visas

Issuing of any type of visas are currently suspended by the General Directorate of Residency and Foreign Affairs until further notice. The UAE has cancelled all types of new visas issued prior to March 17 and holders of these visas will not be allowed to enter the country.

In addition, this also applies to passport holders who are eligible for visa on arrivals. Read more here

*Please keep an eye on trustworthy media channels for important updates

Residency visa holders

The UAE has suspended the entry of all valid residency visa holders, who are currently out of the country, for a renewable period of two weeks effective noon on Thursday, March 19, due to the spread of COVID-19. Those currently on vacation should contact the UAE diplomatic mission in their respective host countries for all necessary support to facilitate their return to the UAE. Read more here

*Please keep an eye on trustworthy media channels (like the twitter feeds of MoE, MOHAP, DHA and WAM) for important updates

NB: For all students and staff across the country, a mandatory period of self-isolation for 14 days must be observed after returning to the UAE, irrespective of the country to which they have travelled. This includes parents of students as well. For more information visit the KHDA website

Students returning to UOWD from abroad, should contact the Registrar’s Office for advise on + 971 4 278 1731.

UAE airline websites have constant updates on flight schedules as well as information on what to expect upon arriving in Abu Dhabi or Dubai.

The UAE General Civil Aviation Authority is also providing updates on air travel to and from the UAE.

My ability to return to UOWD or commence my studies at UOWD has been impacted. What should I do?

UOWD recognises that the coronavirus outbreak and resultant travel restrictions may have impacted the ability of some students to return to the University or commence their studies.

Current students impacted by travel restrictions, will still be able to commence with distance learning for the period 22 March – 5 April 2020. Please refer to Moodle for information about the distance learning

Students who are unable to return to campus on 5 April (unless otherwise stated), should contact the Registrar’s Office on +971 4 278 1731 or email registrar@uowdubai.ac.ae for further advise.

Will UOWD offer any subjects or course content remotely (online)?

As from 22nd March, UOWD along with all the other educational institutions in the UAE, will switch to a distance-learning platform, ensuring students can progress in their studies, whilst also protecting the health and wellbeing of students and staff. Distance learning will continue until normal classes resume on 5th April, unless otherwise stated by the UAE Government.

Your lecturers will provide all the necessary details for access to lectures, and tutorials on Moodle. Laboratory sessions will be rescheduled once the University reopens on 5th April.

Consultation hours will be provided as per current schedule and academic staff will be available either over the phone or on Moodle.

The timetable remains unchanged and your lectures and tutorials are as per the current timetable.

Will we still be writing our midterm exams?

All changes to dates of internal assessments (midterms and other form of assessment) will be uploaded on your Moodle subject site. The schedule for Final Exams is as per the originally published timetable.

You are advised to contact your lecturer if you have any queries.

Can I still use the library and university transport during the Spring break and distance learning period?

The University will be fully operational during the Spring break and distance learning period. All departments will remain open.

However, studying in the library and using the library computer labs are not permitted during this time and we therefore strongly encourage students to make use of the online resources offered by the library.

Should you need further assistance from the Library staff, you can call them on +971 278 1760 (from 8:00am – 6:00pm) or email Library@uowdubai.ac.ae

Transport will be running a reduced service from the student residences to the campus. There will be no bus service between the metro station at UOWD.

I'm a student or staff member at a UOWD campus or teaching location outside the UAE. What advice should I follow?

All students and staff based at global campuses and teaching locations should follow the health advice of the country of location government and campus administration of which they are based.

I am a prospective student – can I still get Admissions advice for future studies at UOWD?

Whilst we are continuously evaluating the situation, we do understand that residents in the UAE are taking all the necessary precautions to prevent the spread of the virus. This include avoiding unnecessary travel.

We have several alternative options available to communicate with you during this time and our Admissions & Recruitment team is ready to be of assistance. For more information, contact our team on +971 4 278 1800 or email info@uowdubai.ac.ae.

What is the University doing to prevent any discrimination against students during this time?

The University of Wollongong is committed to creating a safe and respectful environment for all members of our community. We believe everyone has the right to feel safe and supported on campus, free from discrimination, harassment and assault. We encourage all members of the community to speak out, report and seek support if they see behaviour that is threatening, offensive, or could be seen to be harassing or discriminatory in any way.

Is it an emergency?

If you are in need of urgent help or your life is being threatened please 999. UOWD Security is on hand 24 hours a day, 7 days a week to provide assistance, first aid and security escorts. You can call or request their services by calling 050-557-2925

What about graduation ceremonies? Will they still go ahead`?

The University understands the importance of formally celebrating this important milestone however, the safety and wellbeing of our students and staff is of utmost importance.

Graduation along with the Alumni Awards are postponed and will be rescheduled for later in the year when the situation has become clearer.

Temporary Closure of UOWD in March - Official Student Communication

Dear Students

The UAE Ministry of Education have announced on Tuesday night the early start of spring vacation for schools and universities. In accordance with the guidelines issued by the UAE Ministry of Education, UOWD will close on Sunday 8 March 2020 and reopen on 5 April 2020. We will be making the following changes to our academic calendar:

  • 8 March – 19 March: Spring Break for two weeks.
  • 22 March – 2 April: UOWD will resume teaching using distance learning for two weeks. 
  • 5 April: UOWD will resume regular teaching for the rest of the Spring semester.

The health, wellbeing and safety of our students, staff and their families are a priority for us at UOWD. In the next two weeks, we will be focusing on providing the necessary teaching, operational and technical support to all students at UOWD to prepare for the use of tools for distance learning. You will be informed of this shortly with revisions to your academic calendar which will be uploaded on Moodle. 
 
Please note that no classes will take place on campus for the four weeks (8 March to 4 April).  

During the next 4 weeks, it is essential that students maintain regular access to Moodle, as this will be the primary mode of communication.

Important Information for UOWD Students

  • All the necessary details for access to lectures and tutorials (laboratory sessions will be rescheduled once the University reopens on 5 April) will be uploaded on Moodle subject site.
  • All changes to dates of internal assessments (midterms and other form of assessment) will be uploaded on your Moodle subject site.
  • Your lecturers will provide on Moodle, all the necessary details for access to lectures, and tutorials. Laboratory sessions will be rescheduled once the University reopen on 5 April.
  • The timetable remains unchanged and your lectures and tutorials are as per the current timetable.
  • Consultation hours will be provided as per current schedule and academic staff will be available either over the phone or through the use of Moodle.
  • All changes to date of internal assessments (midterms and other form of assessment) will be uploaded on Moodle.
  • The schedule for Final Exams is as per the originally published timetable. 

During this time, the following Student Services will be available to students on campus:

Student Services

  • Library: Open from 8am to 6pm (only for borrowing/returning books – studying in the library and using the library computer labs are not permitted during this time). 
  • Alumni Relations Office: Will be closed for graduation related inquiries from students until advised.
  • Alumni Relations Office: 9am to 5pm for alumni related inquiries. Email alumni@uowdubai.ac.ae, Phone: 04 278 1721.
  • Uniclinic – will be closed during the 4 week period. 
  • Student Counsellor: available via phone or email. Email Counsellor@uowdubai.ac.ae, Phone: 04 278 1751
  • Careers Services: Email: Careers@uowdubai.ac.ae, Phone: 04 278 1752 or 04 278 1753
  • Clubs and sports activities have been halted until further notice. For related queries you can write to StudentServices@uowdubai.ac.ae
  • Transport will be running a reduced service from the student residences to the campus, but not from the metro station.
  • Registrar’s Office: 8:30am to 5pm. Email: Registrar@uowdubai.ac.ae, Phone: 04 278 1731

Rest assured that UOWD faculty and professional staff will be available during regular hours to ensure the continuity of your learning experience and to support you with IT needs. In each of the Faculties, the Deans and the Program Directors have been preparing for the minimising of any disruption to your studies and are fully committed to providing you with an enhanced distance learning experience. All lectures will be held as per the scheduled timetable. We look forward to the resumption of the regular running of classes in a month’s time. Please be sure to remain in touch with your respective lecturers, and engage with the Moodle site for more information.

While the university will remain closed to students during this time, all administration and support departments, including the admissions and registrar departments will continue to function normally. 

Please do not hesitate to reach out to the relevant department for any support you may require at this time.

Admissions Department: info@uowdubai.ac.ae, Phone: 04 278 1800
Registrar: registrar@uowdubai.ac.ae, Phone: 04 278 1731
Faculty of Engineering and Information Sciences: FacultyOffice@uowdubai.ac.ae, Phone: 04 278 1909
Faculty of Business: FacultyOffice@uowdubai.ac.ae, Phone: 04 278 1907
The School of Humanities, Social Sciences and Health: KanganAggarwal@uowdubai.ac.ae, Phone: 04 278 1983 or  Roaaataya@uowdubai.ac.ae, Phone: 04 278 1797
UOWD College: UOWDCollegeAdmin@uowdubai.ac.ae, ielts@uowdubai.ac.ae, oet@uowdubai.ac.ae, Phone: 04 278 1792 / 04 278 1796 / 04 278 1781 / 04 278 1783
Cashier: fees@uowdubai.ac.ae, Phone: 04 278 1830, Timings: 8:30am to 6:00pm (Sunday to Thursday)
Transportation: transportation@uowdubai.ac.ae, Phone: 04 278 1758

Still need help?

You can contact any of the following department for further assistance:

Admissions Department:
info@uowdubai.ac.ae, Phone: 04 278 1800

Registrar:
registrar@uowdubai.ac.ae, Phone: 04 278 1731

Faculty of Engineering and Information Sciences:
FacultyOffice@uowdubai.ac.ae, Phone: 04 278 1909

Faculty of Business:
FacultyOffice@uowdubai.ac.ae, Phone: 04 278 1907

The School of Humanities, Social Sciences and Health:
KanganAggarwal@uowdubai.ac.ae, Phone: 04 278 1983 or Roaaataya@uowdubai.ac.ae, Phone: 04 278 1797

UOWD College:
UOWDCollegeAdmin@uowdubai.ac.ae, ielts@uowdubai.ac.ae, oet@uowdubai.ac.ae, Phone: 04 278 1792 / 04 278 1796 / 04 278 1781 / 04 278 1783

Cashier:
fees@uowdubai.ac.ae, Phone: 04 278 1830, Timings: 8:30am to 6:00pm (Sunday to Thursday)

HR Support:
TammyAkhurst@uowdubai.ac.ae, Phone: 050 457 8837

IT Support:
TechnicalSupport@uowdubai.ac.ae, Phone: 04 278 1880

Library Support:
Library@uowdubai.ac.ae

Transportation:
transportation@uowdubai.ac.ae, Phone: 04 278 1758

Coronavirus helpline

Call for help, information and services related to the 2019 novel coronavirus (COVID-19) through the following channels:

  • Ministry of Health & Prevention at 800-11111
  • Estijaba service at the operation center – Department of Health – Abu Dhabi at 800-1717
  • Dubai Health Authority at 800-342.

In addition, virtual help is available through:

UOWD in the news

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