Skip to main content

ELS - The Impact of Total Quality Management on Corporate Performance

Monday, 27 February, 2006

Prof. Vinod Singhal from Georgia Institute of Technology discussed evidence on the financial impact of effective adoption of Total Quality Management (TQM) principles at the ELS talk held on 23rd February at UOWD. The evidence is based on a 600 quality award winners in USA. The talk covered three main themes. First, it described the financial benefits of implementing TQM effectively. Financial benefits are measured using variables such as operating income, sales, costs, and stock returns. Second, it discussed how the financial benefits vary by organizational characteristics such as size, capital intensity, extent of diversification, and the maturity of the TQM implementation. This evidence helps to set realistic expectations of what benefits organizations, with different characteristics, can expect to get from TQM. Finally, it described a methodology, including various performance measures and data sources that organizations can use to link their quality initiatives to financial results. The talk also discussed some of the key aspects of effectively implementing TQM. Vinod Singhal is a Professor of Operations Management at the College of Management at Georgia Institute of Technology and Associate Director for the Center for Paper Business and Industry Studies, an industry center funded by the Sloan Foundation. He received his Ph.D. from the University of Rochester in 1988. Prior to joining Georgia Tech in 1989, he worked for three years as a Senior Research Scientist at General Motors Research Labs. UOWD hosted members of the American Society for Quality at this talk.

UOWD in the news

Bodour Al Qasimi promotes Mohammed Al Musharrakh to CEO of ‘Invest in Sharjah’

By Gulf Today, Gulf News, Total UAE

Mohammed Juma Al Musharrakh had been appointed Chief Executive Officer of the Sharjah FDI Office (Invest in Sharjah). More...

UOWD hosts inaugural Middle East CASE Conference

By Yahind

Conference supports advancement of education in the region through shared insights and knowledge. More...

Indian Billionaire B. R. Shetty Is Now Venturing Into Higher Education

By Dubai Forum, Wealth-X

After building a healthcare empire in the U.A.E., Abu Dhabi-based Indian billionaire B. R. Shetty is entering the region’s lucrative higher education sector. More...

Sarra scoops multiple honours in rowing and swimming

By Khaleej Times, The Middle East North Africa Financial Network

Rising sporting star Sarra Lajnef continues to excel in rowing and swimming championships in the region. More...

Dubai Electronic Security Center Receives Overwhelming Interest From Regional and Global Universities For The AED 700,000 ‘Innovation In Cyber Security Award' Competition

By Dubai PR Network, Total UAE, The Middle East North Africa Financial Network

Call for submission for the ‘Innovation In Cyber Security Award’ has earned overwhelming response from regional and global universities. More...

UOWD logistics students tour Jebel Ali Port in Dubai

By Arabian Industry, Dubai Forum

The Master of Science in Logistics at UOWD has been running in the UAE for the last 10 years and is one of the region’s most popular postgraduate courses. More...

Career focus need not stymie personal advancement

By Gulf News Smart Edition

Commitment to study runs deep in employed aspirants, experts say. More...

Most postgraduate students are working people

By Gulf News,

Most of the postgraduate students in the UAE are working people, said universities in the UAE. More...

Chairman Of Dubai-Based University Awarded Order Of Australia

By UAE Today, YaHind, Dubai Forum, Dubai Informer, Go Dubai

Peter Robson, Chairman of the University of Wollongong in Dubai’s, UOWD, Board, has been awarded the Order of Australia, OA. More...

9th Sustainable Development & Inclusive Growth Congress discusses ways to achieve global sustainability

By Go Dubai

Congress focused on the need to follow the principles of sustainable development and inclusive growth to meet global challenges and global sustainability More...

Copyright © 2018 University of Wollongong in Dubai   | Privacy | Disclaimer | Site map